Gatikash Bajaj | Product Development Manager

01 · Experience

Professional Experience

Career progression from hands-on engineering to product development leadership, with ownership across roadmap planning, delivery execution, platform reliability and stakeholder outcomes.

Product Leadership

Product Development Manager

Milliman, India

NOV 2021 to PRESENT · GURGAON

Own the MIRA product roadmap for a 10-member Dev/QA pod, covering PRDs, backlog health, sprint goals, release planning and stakeholder alignment.
Improved delivery predictability by introducing Definition of Ready, Definition of Done and quality gates across the release workflow.
Delivered SSO and JWT authentication in .NET MAUI WebView, strengthening sign-in reliability and reducing authentication-related support tickets.
Built DORA dashboards and OKR tracking for delivery health, login success rate, P95 latency and incident MTTR.
Set up GitHub Actions and Azure CI/CD with gated releases, runbooks and post-release reviews.
Partner with US leadership and onshore teams on quarterly planning, discovery workshops and rapid product prototypes.

Technical Leadership

Technical Assistant Manager

WNS Global Services

APR 2019 to NOV 2021 · GURGAON

Led API-first and microservices initiatives, translating business priorities into a sequenced engineering roadmap.
Delivered .NET Core services and ReactJS integrations with performance improvements through indexing, query tuning and caching.
Implemented Jenkins CI/CD, branching standards and PR guidelines to improve release control and reduce escaped defects.
Managed Scrum ceremonies, release risk reviews and phased rollouts across distributed delivery teams.

Enterprise Engineering

Software Developer

Bechtel, India

DEC 2015 to APR 2019 · GURGAON

Modernized legacy VB6 and Classic ASP systems into C#.NET applications using secure coding practices.
Built RESTful APIs and added unit and integration test coverage for business-critical modules.
Worked with global stakeholders on requirements, technical design, documentation and knowledge transfer.
Supported production releases, on-call rotations and hotfixes for enterprise systems.

Foundation Role

Software Engineer

D.K. Solution Group

AUG 2013 to NOV 2015 · DELHI

Developed finance, insurance and travel web applications using ASP.NET, WCF and SQL Server stored procedures.
Implemented secure payment workflows and transaction handling for customer-facing applications.
Partnered with QA and business teams on requirements, test plans, UAT, reporting and production issue resolution.

02 · Skills

Skills & Expertise

Where product thinking meets engineering depth across strategy, delivery and code.

Product & Strategy

Product Strategy & VisionProduct DiscoveryUser ResearchWorkflow MappingJTBDUser Story MappingPRDsRICE / MoSCoWRoadmappingGo-to-MarketA/B TestingFunnel · Cohort · Retention

Delivery & Leadership

Agile (Scrum · Kanban)OKRs & DORASprint CeremoniesCapacity PlanningEstimationRelease PlanningRAID / Risk MgmtStakeholder MgmtExecutive CommunicationDependency MgmtVendor Coordination

Backend & APIs

C# · .NET · ASP.NET CoreWeb API · MicroservicesMVCSSO · OAuth · JWTSQL Server · T-SQLQuery Tuning & IndexingSecure SDLC (OWASP-aware)

Frontend & Mobile

.NET MAUIBlazorReactTypeScriptJavaScriptAPI Integrations

Cloud & DevOps

AzureCI/CD & Release AutomationGitHub ActionsAzure DevOpsJenkinsBranching StrategyCode ReviewsUnit & Integration Testing

Reliability & Metrics

Observability (Logs · Metrics · Traces)P95 LatencyMTTRSLO / SLAIncident Mgmt · P0 EscalationsRCA & Post-MortemsRunbooks & KT DocsProduction Support

03 · Projects

Selected Projects

Flagship products I lead at work, plus what I build on my own time.

Flagship · Milliman

MIRA Platform

Internal call-center platform serving retirement operations. I own the full roadmap from discovery to release for a 10-member cross-functional pod, with DORA dashboards keeping delivery honest.

Stack: Blazor Server · ASP.NET Core · SQL

In serviceProprietary

Flagship · Milliman

Benefits Mobile App

.NET MAUI app for retirement benefits on iOS and Android. Shipped SSO + JWT authentication in WebView, hardened sign-in reliability, and cut auth-related support tickets.

Stack: .NET MAUI · SSO · JWT · Azure

In serviceProprietary

Open source

Project Onboarding

Web-based employee onboarding portal with role-based access control, including separate journeys for HR, managers and new joiners. Public repo, open to inspection.

Stack: JavaScript · RBAC

Public on GitHubView on GitHub

Open source

JobPilot-AI

AI-powered job application assistant that helps tailor applications and keep the search organized. Public repo, open to inspection.

Stack: TypeScript · AI

Public on GitHubView on GitHub

Indie build

Hustle Dial

A focus and momentum app I built solo across product, design and code. Supabase backend, freemium model, dark-mode-first design system. Live on both stores.

Stack: Mobile · Supabase · RevenueCat

App Store Google Play

Livehustledial.com

Certifications

Certified Scrum Master (CSM)

Scrum Alliance

Manager Development Program

Milliman

Developing ASP.NET MVC Web Applications

Udemy

Degree

B.E. Computer Science & Engineering

Punjab Technical University

Languages

English · Hindi · Punjabi

Professional fluency in all.